FREQUENTLY ASKED QUESTIONS
ABOUT OUR SPECIAL EVENT CLEANING SERVICES AND AFTER PARTY CLEANUP SERVICE
Our Special Event Cleaning Services are delivered at any space you’re using – a public venue or your private home.
We’ll provide whatever services you need.
We can send a Housekeeper just one time, before or after your Special Event. Or the Housekeeper can provide both Before-Party Cleaning Services AND Post-Party cleanup.
It’s up to you.
You can stay with your Housekeeper, or you can give her instructions and leave your home/venue. All of our Housekeepers are highly experienced, and all are qualified to work on their own without supervision. No worries.
Our Toronto Event Cleaning Services are offered 7 days a week, Monday through Sunday.
You’re always welcome to cancel an Event Cleaning visit.
We only ask that you contact CUSTOM MAIDS’ Toronto Office 48 business hours prior to the cleaning visit
(so we have the lead time necessary to ensure our Event Cleaner is booked elsewhere).Yes. Your housekeeper will use your cleaning supplies.
THE GOOD NEWS IS :
OUR PRICE POINT REFLECTS THIS APPROACH!
If you compare our Event Cleaning Service prices with the prices of team cleaning services that travel in crews with cars and equipment. you'll see just how affordable we are!
We don’t expect that you’ll mind picking up five or six cleaning products in order to take advantage of the cost savings available to you at CUSTOM MAIDS.
At a time of increased concern over the spread of germs and viruses, our approach offers you complete control over the supplies and equipment being used in your home.
• You have no worries about vacuum cleaners and toilet brushes being used in multiple homes;
• If you have young children, you have no concerns about unwanted chemicals in your home;
• And you’re free to purchase eco-friendly products as you see fit.
When you schedule your Special Event Cleaning Service, we’ll inform you of the Cleaning Products
you’ll need to have on hand for your home cleaning.CUSTOM MAIDS accepts only electronic payments :
Visa, MasterCard, American Express, Discover, Visa Debit and MasterCard Debit.
Prior to your Event Cleaning Service, your credit card information will be taken by telephone and recorded in CUSTOM MAIDS' encrypted database.
AFTER your Cleaning Service, your credit card will be charged. (We DO NOT process credit card payments in advance of your Event Cleaning Service.)
YES, OUR EVENT CLEANING SERVICES ARE BACKED BY A
100% ABSOLUTE GUARANTEE OF SATISFACTION.
You have no reason to expect disappointment with CUSTOM MAIDS. After 46 years as the market leader, poor cleaning is “not our brand.”
But if you are not 100% ecstatic with the Event Cleaning Service you that receive, just let us know within 48 hours and we’ll be back to fix the problem immediately.
That’s our promise.
We know there are plenty of Cleaning Companies in Toronto offering Special Event Cleaning Services.
We don’t want to just deliver you an Event Cleaning Service today. We want to be the Toronto Cleaning Company you turn to for months and years to come.
Why use CUSTOM MAIDS’ Specialty Cleaning Services for your Special Event Cleaning?
1. WE HAVE THE EXPERIENCE.
Established in 1978, we’re Toronto’s first and original Home Cleaning Service. We’ve had almost five decades to perfect our Cleaning Services and, today, we’re Toronto’s Leading Maid Service.
2. WE SEND ONE HOUSEKEEPER ONLY.
We never send teams or crews of Housekeeper into your home.
When you schedule your special event cleaning, we’ll select a qualified Housekeeper to serve you. Then, once you’re happy and satisfied with the Housekeeper, we like to send that same housekeeper back to you anytime you need her – before, during or after your special event. Having a housekeeper who is familiar with you and your individual expectations ensures that your Cleaning Services will be highly personalized to meet your needs.
3. WE HAVE THE RIGHT PEOPLE.
Our housekeeping staff is comprised largely of traditional cleaning ladies who have had many years of experience prior to joining CUSTOM MAIDS, and have been in positions of trust for most of their lives.
All of our Housekeepers are fully bonded; covered by Worker’s Compensation (in the event of injury); and covered by Comprehensive Liability Insurance (in the event of damage). You’re assured of a qualified and experienced Housekeeper, together with all the protections necessary to save you from exposure of any kind.
And, after you’ve finished with your special event, you’re welcome to set up regular
cleaning services with your Housekeeper, so she can ensure that your home
always remains clean, organised and clutter-free.
You can have your Housekeeper come in just occasionally on an as-needed basis. Or you can set up cleaning on an ongoing basis - weekly, bi-weekly or monthly.
Regardless of how often you use our Cleaning Services, you’ll have your own cleaning person - someone familiar with you and your expectations of your Cleaning Service.
See House Cleaning or Condo Cleaning
CUSTOM MAIDS
SPECIAL EVENT CLEANING SERVICES
Check off one more item on your Event Planning Checklist
Whether you need
Holiday Cleaning Services, Seasonal Cleaning, or Special Event Cleaning for any occasion . . . we have Specialty Cleaning Services for you.
We’re ready to respond to your needs immediately.
Monday through Friday, 8am to 5pm
The Custom Maids Team
Let us handle your Special Event Cleaning Services and After Party Cleaning Services.
Hosting a party or preparing for a special event (be it happy or sad) can be a tiresome affair to take on alone. If you need an extra pair of hands to assist you, just let us know and we’ll send over a qualified Housekeeper to help you get it done. You can have your Housekeeper work alongside you or have her take on your event cleaning tasks independently. Either way, our professional Cleaning Services are a great way to ease your workload.
You can take “cleaning” off of your Event Planning Checklist.
Whether you’re planning a holiday Christmas dinner, a Hanukkah party, a baby shower, a birthday party or a wedding reception, orchestrating your special event will keep you very busy and likely leave little time to undertake a detailed cleaning of your home.
Our Seasonal Cleaning and Holiday Cleaning Services can meet all of your deep cleaning needs - decluttering, scrubbing down bathrooms, polishing furniture, vacuuming and mopping floors, removing scuff marks from walls, and staging the kitchen for a holiday feast.
Don't let the burden of cleaning cast a shadow over your festivities. Take “cleaning” off your Event Planning Checklist and have your home cleaned from top-to-bottom by one of our professional Housekeepers. Then get ready to welcome your family and friends into your spotless space full of cheer.
Our Post Event Cleaning Services
(Post Party Cleanup)
When all your guests have left and the excitement surrounding your successful event begins to subside, you may feel a little deflated as you look around at the mess left behind. But don’t despair. We can help make your life easier AFTER your special event too!
We’ll send you a qualified Housekeeper with the experience to handle your after-party clean up service. You’ll probably need decorations removed, debris collected, waste baskets emptied, and heaps of dishes washed. Then, once everything is back in order, your Housekeeper will be able to give the place a thorough cleaning. By the time she’s finished with your home, everything will be just as it was before your special event.
CUSTOM MAIDS
Toronto's Original Maid Service, since 1978
Seasonal Cleaning and Holiday Cleaning Services
Serving Toronto, Etobicoke, North York and Scarborough
SPECIAL EVENT CLEANING SERVICES FOR ALL OCCASIONS
Our Cleaning for Special Purposes
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