FREQUENTLY ASKED QUESTIONS
ABOUT OUR TORONTO OFFICE CLEANING SERVICES
(Toronto Commercial Cleaning Services)
Our Commercial Cleaning Services in Toronto are offered 7 days a week, Monday through Sunday.
Morning cleaning visits are typically scheduled for an arrival time of 8am to 8:30am.
Afternoon visits are usually scheduled for a 1pm to 2pm arrival.
As we don’t offer Commercial Cleaning Services in the evening, many businesses opt to have their Office Cleaning Services on Saturday or Sunday when their operations are closed.
Given the thoroughness of our Commercial Cleaning Services, weekend cleaning often works out well for businesses, as it allows employees to clear their desks at the end of their work week, in preparation for a comprehensive Office Cleaning.
You’re always welcome to cancel an Office Cleaning Visit.
We only ask that you contact CUSTOM MAIDS’ Toronto Office 48 business hours prior to the cleaning visit
(so we have the lead time necessary to ensure our Office Cleaner is booked elsewhere).We’re happy to accommodate any entry arrangement that’s comfortable for you.
Businesses that schedule Commercial Cleaning visits outside of their normal business hours often arrange to have someone meet the Cleaner at their business premises to let her in. Other businesses provide Custom Maids with a key so the Cleaner can access their premises independently.
Just let us know an entry arrangement that will work for you and we’ll be happy to oblige.
YES. YOUR KEY WILL BE VERY SECURE.
WHEN YOUR KEY IS RECEIVED BY CUSTOM MAIDS' TORONTO OFFICE :
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Your key will be labelled with a reference number only;
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The name associated with your key’s reference number will be recorded separately in CUSTOM MAIDS' encrypted database;
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Your key will be stored in the company vault; and
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When your key is needed for cleaning, it will be "signed out" and "signed back in" by your Office Cleaner.
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Yes. Your Office Cleaner will use your cleaning supplies.
THE GOOD NEWS IS :
OUR PRICE POINT REFLECTS THIS APPROACH!
If you compare our Office Cleaning prices with those of traditional Commercial Cleaning firms or House Cleaning Services that travel in crews with cars and supplies, you’ll see just how affordable our rates are!
We don’t expect that you’ll mind picking up five or six cleaning products in order to take advantage of the cost savings available to you at CUSTOM MAIDS.
When you schedule your first Office Cleaning Service, we’ll inform you of the Cleaning Products you’ll need to have on hand for the cleaning. (You probably already have most of them at your office.)
Beyond the first visit, we’ll let you know occasionally when an item needs replenishing.
CUSTOM MAIDS accepts only electronic payments :
Visa, MasterCard, American Express, Discover, Visa Debit and MasterCard Debit.
Prior to your first Office Cleaning Service, your credit card information will be taken by telephone and recorded in CUSTOM MAIDS' encrypted database.
AFTER each Cleaning Service, your credit card will be charged. (We DO NOT process credit card payments in advance of your Office Cleaning Service.)
No. Our clients are under no contractual obligation to use our Office Cleaning Services.
YES, OUR OFFICE CLEANING SERVICES ARE BACKED BY A
100% ABSOLUTE GUARANTEE OF SATISFACTION.
You have no reason to expect disappointment with CUSTOM MAID. After 46 years as the market leader, poor cleaning is “not our brand.”
But if you are not 100% ecstatic with the Office Cleaning Service that you receive, just let us know within 48 hours and we’ll be back to fix the problem immediately.
That’s our promise.
We know there are many Commercial Cleaning Companies in Toronto offering Office Cleaning Services.
We don’t want to just deliver you an Office Cleaning Service today. We want to be the Toronto Cleaning Company you turn to for months and years to come.
CUSTOM MAIDS
SMALL OFFICE CLEANING SERVICES AND COMMERCIAL CLEANING SERVICES
Cleaning Offices for Toronto Small Businesses since 1978
Ready for an Elevated Standard of Clean Office?
Join the hundreds of small businesses that have their offices and retail spaces cleaned by CUSTOM MAIDS.
We’re ready to respond to your needs immediately.
Monday through Friday, 8am to 5pm
The Custom Maids Team
If your business rents office space in a large public building, your rental agreement likely includes nightly Office Cleaning Service. At some point each evening, a man or woman probably enters your suite to give the place a quick vacuuming, pass a rag over any uncluttered surfaces, and empty your waste baskets.
Of course, if your business operates out of a retail space or private space that you rent or own, then even these minimal Commercial Cleaning Services will not be available to you.
Our Small Office Cleaning Service in Toronto offers a different kind of Commercial Cleaning.
CUSTOM MAIDS is, primarily, a “House Cleaning Service,” and (ironically) that’s what makes our Office Cleaning Services the ideal choice for hundreds of small Toronto offices and retail outlets.
As “House Cleaners” our standard cleaning procedures include things like . . .
Cleaning pictures on walls; polishing furniture (moving and dusting all items); thoroughly vacuuming floors; damp mopping exposed floors; wiping down door frames, door knobs and light switches; washing baseboards and window sills; removing spots from walls and windows; and, of course, thoroughly cleaning bathrooms and kitchens.
This is the level of Cleaning Service that Toronto residents demand for their homes . . .
and we apply these same standards to our Commercial Cleaning Services for small offices and retail outlets!
Our Commercial Cleaning in Toronto offers a higher standard of Office Cleaning.
If you’re looking for a commercial cleaning solution that will deliver a “thorough House Cleaning” to your office or retail space on every visit, then look no further than CUSTOM MAIDS’ Professional Office Cleaning Service.
You can schedule a one-time cleaning of your office or retail space. Or you can have us in just occasionally on an “as-needed” basis. If you’d like to set up regular ongoing Commercial Cleaning Services, we can provide that too - daily, twice weekly, weekly, bi-weekly or monthly.
Whatever your need, we have a customized Commercial Cleaning Service solution for you.
Our Office Cleaning Services are delivered by one cleaner only
whom you’ll come to know and trust.
As all members of our Cleaning Service Staff are employees of our Cleaning Company . . .
WE ASSUME FULL RESPONSIBILITY FOR ANY CLEANER ASSIGNED TO YOUR SMALL OFFICE OR RETAIL SPACE.
ALL CUSTOM MAIDS OFFICE CLEANING SERVICE STAFF:
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are screened from a pool of some 1,200 candidates each year;
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have completed CUSTOM MAIDS’ Commercial Cleaning Service Training Program;
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have undergone extensive background checks;
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are fully bonded by CUSTOM MAIDS;
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are covered by Worker's Compensation (in the event of injury in your space);
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are covered by Comprehensive Liability Insurance (in the event of damage);
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are legally employable, and eligible for all benefits pursuant to legal employment (statutory holiday pay, vacation pay, employment insurance, etc).
We offer you the assurance of an experienced and a qualified Commercial Cleaner,
while eliminating all the risks associated with direct employment.
CUSTOM MAIDS
OFFICE CLEANING TORONTO . . .
because we have the experience!
Established in 1978, we are the first and original Toronto House Cleaning Service. We’ve spent almost 5 decades perfecting our residential and Commercial Cleaning Services and we have the experience to meet the cleaning needs of your small business.
We hope you’ll try our service and let one of our Commercial Cleaners demonstrate the standard of excellence our customers have come to expect from our Cleaning Service.
CUSTOM MAIDS
Toronto's Original Maid Service, since 1978
SMALL OFFICE CLEANING SERVICES
TORONTO
Serving Toronto, Etobicoke, North York and Scarborough
Commercial Cleaning Services for Toronto offices needing quality “House Cleaning,” not just light Office Cleaning.
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